estimated delivery
canada: 3 - 5 business days
united states: 5 - 10 business days
international: 6 - 20 business days

shipping & delivery
All parcels are shipped via tracked packet mail and come with a Canada Post tracking link. All parcels are shipped locally in Ottawa, Ontario Canada which is why shipping costs/times may vary. All orders are shipped using tracked packet mail and include a Canada Post tracking link. Please note that shipping costs and delivery times may vary as all orders are shipped locally from Ottawa, Ontario, Canada.

*if you have not received your order within two weeks please contact us through our
help chat or email us at vintagefantasymag@gmail.com

refunds
we offer refunds for any missing, damaged, or defective orders. if this happens, please contact our customer service email (vintagefantasyshop@gmail.com) as soon as possible.
we do not offer refunds if you have changed your mind, dislike, or have chosen the wrong print. please be careful of what you’re ordering before purchasing. If any of your orders are missing, damaged, or defective, we offer refunds. Contact our customer service email at vintagefantasyshop@gmail.com as soon as possible.

exchanges
we only send replacement packages that have either been damaged, defective or lost. if this happens, please contact our customer service email (help.veryrealfantasy@gmail.com) as soon as possible.