Thank you for shopping with us! Below is everything you need to know about how we process and ship your orders.

Processing Time

All orders are processed within 2–3 business days from the time of purchase. This is the time it takes for your order to be prepared and shipped. Please note that processing times do not include weekends or holidays.

Estimated Shipping Times

We ship all orders from Toronto, Ontario, Canada. Once your order has been processed, shipping time estimates are as follows:

Canada:

Standard: 5–7 business days
Priority: 3–7 business days

United States:

Standard: 7–10 business days
Priority: 3–6 business days

International:

Standard: 7–14 business days

Please note: Delivery times may vary depending on customs processing and destination country.

Tracking Information

All orders come with a trackable shipping code, which will be emailed to you once your package has been shipped.

Refund Policy

We offer refunds for damaged, missing or incorrect items.

If your order falls under any of these categories, please contact us within 7 days of receiving your package. Approved refunds will be processed back to your original payment method within 1–2 business days.

Returns

We do not accept returns at this time. However, if there is an issue with your order, we’re happy to refund or replace the item. Please reach out to us so we can make it right.

Shipping Couriers

We currently ship through the following carriers:

- Canada Post
- ICS Sendle
- FedEx